Administration |
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Joy ShafferVice-President of AdministrationMrs. Shaffer oversees all of the administrative duties for CopyFax, such as Human Resources, Payroll Administration, and Accounts Payables. In her 18 years of service to the company, she has touched upon all aspects of customer service, and is an invaluable member of the CopyFax team. To supplement her hands-on experience and knowledge of the industry, Joy has taken part in many business seminars and participated in Ricoh University, giving her a complete understanding of the Ricoh product line. |
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Jason DeFoorCustomer Support SpecialistAs a Customer Support Specialist, Mr. Defoor is always ready to service the customer, be it through sales support, IT Management, Document Management Analysis, and Imaging Systems Strategy. Jason has been with CopyFax for 15 years, and has experience in nearly every aspect of the company, including the production center, assembling and installing equipment, managing the production center, or providing training on imaging solutions. Jason received his Bachelor of Arts degree from the University of North Florida, majoring in Marketing. |
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Genesis CoxOperations Billing ManagerMrs. Cox has been with CopyFax for 13 years, and ensures that all CopyFax equipment and services invoices are issued in an accurate and timely manner. During her time at CopyFax, Genesis has participated in all aspects of customer service, billing, dispatch, and account receivables, and has attended Ricoh University and OMD School. |
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Tambra ShurleyAdministrative Assistant - SuppliesMs. Shurley is a customer service specialist and processes purchases, supplies, and accounts receivables. Tambra has spent three years at CopyFax, and during her time here she has also participated in sales activities. |
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Dan OrelFinance ManagerMr. Orel has been a CopyFax team member for two and a half years, making sure the finances of the company are in perfect working order. His day-to-day duties center around managing the Accounts Receivable and Payable processes and the management of the company’s cash flow. Dan also graduated from the University of North Florida with a Bachelors degree in business administration . |
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Beth EarlsAccounting AssistantMrs. Earls, a seven-year member of the CopyFax family, plays a vital role handling the company’s financial matters. She works closely with Dan Orel on Accounts Payable, processing payments, and contributing on the CopyFax bank team. In the past Beth has been invaluable working with Accounts Receivable and in collections. |
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