Network Operations Center
|
A ProActive and Cost Effective Approach to Complete IT Management
TouchCare Service Offerings:
Network and Server Monitoring |
Infrastructure |
Enterprise |
Availability (All devices via Ping) |
|
|
Disk Space (Servers Only) |
|
|
Memory and Processor (Servers Only) |
|
|
Utilization (Routers, Firewalls, Switches via SNMP) |
|
|
Server Administration |
|
|
Add/Delete Exchange Mailboxes |
|
|
Perform Routing System Maintenance |
|
|
Perform monthly Microsoft OS Patch Management |
|
|
Perform monthly Exchange and SQL Patch Management |
|
|
Perform quarterly OS upgrades to Routers, Firewalls and Switches as needed |
|
|
PC Maintenance |
|
|
Asset Management |
|
|
Case Management |
|
|
License Management |
|
|
Desktop Optimization & Management |
|
|
Spyware & Adware Removal |
|
|
VPN Client Management |
|
|
Virtual IT Director Analysis |
|
|
Provide quarterly system review reporting package |
|
|
Perform live semi-annual onsite review |
|
|
Unlimited Remote Support |
|
|
24/7 Remote Support |
|
|
Unlimited support includes trouble management of issues relating to the software, functionality and use of the systems. |
|
|
|
|
|
Starting at just |
$199
|
$79/per month per user |
We manage IT, so you have time to manage what’s important, your business.
Contact us today for an assessment
904.296.2600
Top 5 Criteria for Choosing the Right Solution that Protects Your Data and Keeps Your Business Up and Running
Download this White Paper








4Diamonds Managed Services give you peace of mind knowing that even if disaster strikes, your data will be safe.



